Some stuff is lame....

...and to compound lameness, you frequently are required to pay for lameness. I had a bad consumer experience today. I often have consumer experiences that leave me confused and wondering about the state of humanity. Think I'm being dramatic? How many times a day do you find yourself on the other end of a phone with the electric company, or your credit card, or your insurance company, maybe across the counter at a retail outlet, suffering through an explanation of corporate anti-logic? If your are a breathing American, this probably happens at least twice daily.